Internet Service Provider – Terminating Service

Telephone call – To say your internet service provider will terminate your service within 24 hours. Press 1 to speak to a service manager – Do not press any keys – Hang up

DVLA – emails circulating claiming to be from DVLA.
Recent examples have included emails claiming that ‘your payment has failed’ and that you need to ‘Pay your vehicle tax to avoid unpleasant consequences’ purporting to be from an Andy Gray Vehicle Services Manager – This is a hoax delete

Emails claiming to be from BT – stating ‘Your payment had been declined.’ or ‘payment information for your account has been declined.’

If you’re worried about an email that appears to be from BT, rather than clicking on any links you should type ‘http://www.bt.com/mybt’ in your browser to log in to your My BT account.

• From here you can check your account details are up to date and view your bill
• Alternatively use our automated phone service to check your balance – 0800 443 311
• Forward the email to our dedicated mailbox ‘phishing@bt.com’ and delete the email

Scam Alert – test and trace scams

Please remember, genuine texts, calls or emails from the NHS service will not ask you for any personal details upfront.

You will be given a unique ID number to log into the NHS Test and Trace website. The only official web address for the NHS Test and Trace service can be accessed via this link.