Are you vulnerable or self-isolating from Covid-19?

Over 20 people in our Surlingham community have volunteered to help residents with things like posting mail, shopping, collection of medication or maybe you just need a friendly phone call.

We have 5 people (with a total of 9 numbers) who when called will contact the volunteers on your behalf and arrange for someone to call you back to discuss your requirements.

538148, 538234, 537133, 538334,

07582 305301, 07767 770477, 07548 233865, 07805 653994, 07775 690085

Residents can be assured of confidentiality and that any personal information either regarding health/medication or personal details divulged to a volunteer in the course of providing supplies or emotional support via the telephone, will remain between the resident and the volunteer and not shared with any other person.

The Rockland St Mary GP surgery has closed and all prescriptions will have to be collected from Heathgate. It would make sense if the volunteers were to collect all village prescriptions to reduce waiting times and minimise physical contact.

If you are able, please make friends and neighbours who are not on the internet, aware of this post.

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Keeping those who don’t use the internet informed…

Given the rapid changes in government and health advice and The Village’s response to this, we at will continue to do our utmost to provide a reliable platform for dissemination of information of relevance to Surlingham residents. However, not everyone has access to the internet so…

If you know a household that does NOT have access to the internet can you try and pass on local information by safe means – either by printing and delivering (if this is allowable activity as a care need), phoning or yelling from garden to garden.

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Police Connect Message from The Chief Constable Simon Bailey

Norfolk Constabulary continues to follow its commitment to engage, explain, encourage and enforce the government’s measures restricting people’s movements.

Chief Constable Simon Bailey said: “We police by consent in this country, and my officers follow a very fair four-step escalation model with the public and businesses.

“Our focus is to reassure, inform and engage with people so they understand why these restrictions are in place. Our communities are looking out for each other and listening to the government’s message to stay at home, and I thank them for that. Complying with these regulations is an absolute priority to save people’s lives and protect our NHS.

“We will always try to disperse people rather than use enforcement but it’s also right that we act against the few who choose to break the rules and disregard these measures, and put people’s lives at risk.”

Officers were given the powers on Thursday (26 March 2020) to fine people who refuse to stay at home and go outside without ‘reasonable excuse’ following the introduction of government measures to tackle Covid-19.

To date (Tuesday 31 March 2020), Norfolk Constabulary has used its formal powers only once following an incident in Great Yarmouth yesterday morning (Monday 30 March 2020) when a woman repeatedly ignored officers’ requests to return home on three separate occasions. The woman, who is aged in her 40s, was reported for the offence and will receive a summons to attend magistrates’ court in due course.

Mr Bailey added: “The majority of people are already making sacrifices to save lives, and we continue to urge everyone to follow the advice that is designed to keep us all safe.

“If people see others flouting the rules we ask that they exercise common sense. We will not be able to dispatch officers for minor infringements. Clearly mass gatherings of people are not a minor infringement and we want to know about these so we can deal with them.

“It’s also important to add that people who deliberately spit and cough on emergency workers as well as members of the public will be dealt with robustly. This is an offence and it will be treated as assault.

“I’d also take this opportunity to pay tribute to all our officers, staff and Special Constables who, alongside emergency workers, NHS staff and other key workers, are on the frontline. They are doing outstanding work in challenging times.”

People are being encouraged to report non-urgent crimes or concerns via online reporting here.

Please only dial 999 in an emergency or if you believe a crime to be in progress. Non-urgent crimes can be reported via 101 but where possible we would encourage the public to report matters via our website.

Norfolk Police also regularly updates its social media accounts with the latest news, general advice and guidance on a number of issues, including personal safety, fraud and home security. You can find us on Facebook or Twitter @NorfolkPolice

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Message from Norfolk Constabulary – Scam calls – Spread the word

Targeting elderly residents

Norfolk Police are urging elderly residents to be vigilant following a number of reports in which callers are pretending to be police officers.

Earlier this evening (Friday 27 March) an elderly woman from the Belton area in Great Yarmouth received a call at approximately 7.30pm from a man posing to be a police officer. The woman was asked to take part in a survey. When the woman questioned the legitimacy of the call, he became very aggressive.

Police have received a number of similar reports in which elderly residents have been targeted.

Police are keen to hear from anyone who may have received a similar type of telephone call or has any information about these incidents.

Anyone with information should contact Norfolk Police on 101 quoting incident number 415 of today’s date (27 March 2020).

Alternatively call Crimestoppers anonymously on 0800 555 111

Residents are reminded that neither your bank nor the police or National Crime Agency will ever ask you to withdraw money or purchase items. In addition:

  • Your bank or the police will never ask for your PIN, bank card or bank account details over the phone – never give these details to anybody.
  • Neither the police nor the banks will send a courier to collect money from you.
  • Always request Photo ID and if unsure call the police.
  • If you’re asked to telephone a bank, then always do it on a different phone to the one you were contacted on. Fraudsters will keep the line open and have been known to play ring tones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number. Use a friend or neighbour’s telephone instead.
  • Never download any software suggested by caller.
  • Do not rush into complying to the scammers demands/requests.

Friends, family, carers and neighbours are asked to spread the word to ensure everyone is aware of this scam and what they should do.

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Sunday Service from the Rev. Nick Garrard

Good morning,

Here is today’s act of worship from the Barn at Rockland Rectory. I’ve attached the service sheet, which includes the gospel reading, and this is the link to the video

Please feel free to post this on the village website.

The YouTube limit is 15 minutes, which is why the hymn ends early. You’re welcome to keep singing! 

Wishing you a peaceful day,

Nick and Helen

Information received from Nick Garrard

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A bear in the window?

Surlingham residents why not put a teddy bear in your window to support mums walking children for their daily exercise? From a delightful children’s book ‘We’re All Going on a Bear Hunt’.

Information received from Sam Brown

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Do you have any spare disposable gloves etc..?

Are you aware of any business in the immediate area that may have closed temporarily, and that may have disposable gloves and masks on their shelves? …. Do you have any?

Simon & Helen Tait both work for the NHS; Simon is an NHSE Public Health Administrator and Helen is a GP Surgery Nurse Practitioner. They are aware that a number of GP practices in the area are running dangerously low on Personal Protective Equipment, and the NHS supply chain is stretched with long lead times.

They are looking to pool whatever stocks they can and distribute to those practices accordingly. Please contact Simon & Helen on 07889 962428 if you can help.

Think Surlingham, think Community.

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Stay Home, Protect the NHS, Save Lives

Please help us to spread this important message: Stay Home, Protect the NHS, Save Lives..


With thanks.



Communications and Engagement Officer

The NHS Clinical Commissioning Groups in Norfolk and Waveney



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ElevenSays April-May 2020

It has been decided that the latest edition of ElevenSays will not be printed. The digital version is attached.


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